Return policy

At P.S. Thai, we are committed to delivering high-quality, safe, and delicious meals to our customers. Due to the perishable nature of our frozen food products and strict food safety standards, we are unable to accept returns on any items once they have been delivered.

No Returns Policy

All sales are final. We do not accept returns or exchanges on any food products to ensure the safety and integrity of our products for all customers.

Damaged or Incorrect Orders

If you receive an item that is:

• Damaged during delivery

• Incorrect (wrong product or missing item)

Please contact us within 24 hours of delivery at psthai.us@gmail.com with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

We will review your case and may offer a replacement or refund at our discretion.

Quality Assurance

We take pride in our products. If you experience any concerns regarding quality, please reach out—we value your feedback and will work to make it right where possible.